About Us

ABOUT US

We’re experts at printing, imaging and document driven processes – experts with nearly 25 years of experience managing, servicing and supporting printing and imaging fleets of all sizes and varying levels of complexity. Our proven expertise in providing services and related software solutions can help you overcome printing challenges and improve performance to succeed in today’s competitive landscape.

Our expert staff can help you assess, manage and improve your printing and imaging environment to meet simple to complex business needs.  We can help you improve operational and cost efficiencies, streamline workflows and business processes, provide cost visibility and assess budget impact, and unburden your IT resources to focus on the things that really drive your business.

As specialists we work with you to get an understanding of your current environment and establish a baseline. From there we develop the right strategy and solution for your business to reduce costs, streamline support and meet your specific objectives – backing it with exceptional service and support.

We look beyond keeping your printers, copiers and MFPs operating at peak performance

    Why Choose Us

    We are a pioneer in Managed Print Services with nearly 25 years of experience delivering Enterprise Solutions to enterprise customers locally, nationally, and internationally. We are service focused, manufacturer, and technology agnostic.

      Alert Management Software
      Predictive Service Delivery
      Custom Reports
      Flexible Hardware Solutions – Freedom Plan
      Asset Mapping and Management

    We provide solutions to help you meet business challenges related to:

    • Security and regulatory compliance
    • Supporting your mobile workforce and the growing BYOD movement
    • Improving business processes like accounting, human resources and customer service
    • Meeting specific industry challenges for the legal, healthcare, financial services, education markets and others

    As a pioneer in the managed print services industry, you can rely on Flo-Tech’s skills, knowledge and experience to support your print environment and provide a comprehensive, strategic approach to making your business and document processes more efficient.

    Our Managed Print Services include:

    • Cost and productivity assessments
    • Printing and imaging fleet management and on-going optimization with regular performance reviews
    • Automating support and simplifying processes to reduce administration costs
    • Meeting environmental improvement objectives
    • The latest technology solutions and deployment to enhance information security, workflow and productivity
    • Service level agreements, predictive service and proactive support options to improve fleet performance

    Client Testimonials

    Philadelphia Based Law Firm

    “I have been in the business since 1980, I’ve worked in major law offices from Wall Street to California, and this is one of the best response to service I have ever seen.”

    Top 10 U.S. Pharmaceutical Company

    “Service has exceeded all expectations. Flo-Tech trained our help desk on how to screen requests, respond to users, and when to forward issues to Flo-Tech.”

    A recognized “Best Law Firm”, U.S. News & World Report/Best Lawyers 2010

    “The unique opportunity to build individualized support, maintenance, and consultation contracts gives value to Flo-Tech as one of our top vendors. In addition to the expertise and assistance in creating customizable support programs, Flo-Tech is available for hands on staff training and on-site maintenance which addresses all of our firm’s printing needs.”

    Major Apparel Distributor

    “I consider Flo-Tech to be our partner in this. They provide us feedback on an on-going basis and streamlining everything and having a one stop shop to manage all our printing and imaging needs is a huge benefit to us.”

    Connecticut Based Law Firm

    “I just wanted to take a moment to thank you for the fabulous service!  From the first day you received my call inquiring about new copiers to today’s installation you have provided exceptional service and guided me easily through what could have been a difficult process and you made it happen within days!  The installation team here today were all very knowledgeable, friendly and kept everyone in good spirits with minimal down time.  Thank you again for making this as painless as possible.”

    Market Leader in Medical Supplies Manufacturing

    “The level of training provided by Flo-Tech on the new equipment was much more than I had anticipated. Flo-Tech sent out 4 individuals to do the initial install. The transition from the old vendor to Flo-Tech was seamless.”

    Full Service International Law Firm

    “What really sold me was the simplicity of their recommendation—a solution with a single point of contact for all hardware, service, supplies, and training…their programs allow us to get a handle on all our document costs. I know exactly what our costs are and how many pages each device is generating. Budget planning is seamless!”

    Top 50 Law Firm, New York Law Journal

    “Three things set Flo-Tech apart from the competition — the automated service tool, very competitive costs, and their reputation among our peers”
    “Flo-Tech proved that they could deliver on everything that was promised in the agreement. Flo-Tech also proved their strength in managing printers, and more than lived up to their reputation.”

    Cooperative Financial Institution

    “No one beats the service we get from Flo-Tech…printer service is transparent, which is the way every IT department wants it. They meet with us every quarter and provide invaluable information through their extensive reporting. We are able to easily look at usage trends and use that information to continually optimize our fleet.”

    Top 100 Largest U.S. Accounting & Consulting Firm

    “The assessment eliminated the emotion and politics from the upgrade. By uncovering exactly how many pages we generate, what users actually need, and where inefficiencies enter the process, we were able to make unbiased decisions based on actual usage. The assessment really is the key – it made our decision a ‘no-brainer’.”

    Top 10 Global Generic Drug Company

    “Flo-Tech educated us throughout the entire process. From the first meeting to the final implementation, Flo-Tech told us what was going to happen. We knew what to expect and how to prepare. Flo-Tech focused on the best solution for us, and that’s what we got.”

    Regional Investment Management Firm

    “Working with Flo-Tech is so easy, and so convenient.”

    Provider of Industry Leading Security Solutions

    “We chose Flo-Tech because they sold us a complete document management solution. Copier sales people just sold copiers. Flo-Tech understood how MFP’s fit into our daily business. We bought a lot more than digital processing units, cartridges, maintenance, and training – we bought an ongoing partnership with a company that not only stands behind their business, but also stands behind ours.”

    Regional Financial Holding Company

    “More and more it is so clear that we chose the right partner for a managed print services solution…and more and more, I understand that we really needed to do this.”