In Part 1 of this series, we covered the evolution of Predictive Service and in Part 2 we covered the five key benefits of using Flo-Tech’s Alert Management System. In Part 3 we’ll discover how Predictive Service reduces device downtime by 80 percent (or more). As soon as a jet engine starts, all kinds of data […]
In Part 1 of this three-part series, we covered the evolution of Predictive Service. Part 2 covers the key benefits of Flo-Tech’s Alert Management System, the level of service that sets the stage for Predictive Service. Devices today are capable of reporting all kinds of information. For instance, let’s say you’re low on paper or […]
Does this sound familiar? You’re on deadline. You go to use a device. And sure enough-it fails. That’s not too surprising, right? That’s what devices and copiers do; they print, jam and break. And when a device breaks, everything becomes a fire drill. Chaos erupts. Productivity shuts down. So you call your print service provider, […]
WARNING: Please do not upgrade any Fiery servers to Windows 10 on July 29th. Fiery digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows 7 or Windows 8.1 will not support the Windows 10 upgrade directly on the server. Please do […]
How much does it cost your company to print a document? If you’re like most companies you probably don’t know what it’s costing you every time someone in your organization hits file/print or pushes the copy button. Many businesses today are trying to get a handle on exactly what that cost is. Why is that? […]
How much time do your employees spend searching for important documents or information? How often do documents go missing? How often are documents or content recreated? Some interesting statistics to consider: 10% of all business processes revolve around searching for information and/or documents (Source: IDC) 95% of information is on paper. It is estimated that […]
Our thoughts are with all those that may have been impacted by Sandy. We hope this finds you all safe and on the road to recovery. As businesses are beginning to get back to normal operations, we did want to make you aware of the impact water damage may have on your office printers and […]
Before you can answer this question, let’s define the three types of service: (Note: All three contain a portion of some reactive services). The Reactive service model waits for a device failure and an end-user to place an emergency service call to their service provider. In most cases this device is not functioning at all, […]
When dealing with network printers there is a fundamental question that every System Administrator needs to answer and that is in what fashion will printing be enabled for client computers; by using a print server or direct IP printing? This article will help with answering this question by describing these two print service methods and […]
OK—so printer management might not be the most compelling topic, but we got your attention. Print management typically doesn’t get the limelight it deserves in IT management—regularly being passed over for cloud computing, virtualization, security, analytics and pretty much any other more exciting initiatives—but consider how many helpdesk tickets it uses, how much tech time […]